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Tensing moves emergency room Customs Control Centres |
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Due to restructuring within the Customs offices, Customs moved the emergency room from Heerlen to the Customs Control Centre in Rotterdam. |
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Optimal planning for Hirschmann Mulitmedia |
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Commissioned by Ziggo Hirschmann Multimedia is responsible for customer installations and (dis)connecting Ziggo customers. Each day hundreds Ziggo calls come in which have to be taken care of the next day at the latest. Moreover, these calls can be changed until two hours prior to execution. Hirschmann has made a Service Level Agreement about the execution on these commitments. "An automatic and optimal planning is essential. With the Tensing Field Service solution and its fully integrated scheduler, we can", says Rein Bouwer, CTO Services & Operations at Hirschmann. |
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Koning & Hartman optimizes service organization |
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Koning & Hartman optimizes its service processes by integrating and automating its processes for field service, planning and administration. To achieve this, Koning & Hartman chose Tensing to implement the complete Tensing Field Service Solution. The integrated mobile service system consists of Mobile Workflow, Dispatch, Navigation, Mail Tool and Scheduler. The Scheduler is the automatic planning tool with which service calls can automatically be included in the planning.
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Tensing contributes to public saftety Rotterdam-Rijnmond region |
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In cooperation with the Safety region Rotterdam-Rijnmond Tensing developed a solution with which the central mechanical ventilation systems in buildings can be turned on of off by remote control from the emergency control room. |
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Tensing wins Motorola Partner Award |
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On April 27th Tensing is voted Motorola Field Service Partner of the Year 2009 in Belgium and The Netherlands. Tensing received this award for its structural and innovative contribution to the promotion and sales of Motorola’s Field Service products in the past year. |
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