Tensing Mobile Workflow is the mobile client application that connects your mobile workforce with your back-office system via state-of-the-art wireless communications and mobile PDA’s, laptops and pen computers. Tensing Mobile Workflow supports any mobile process, any back-office system and any device.

The Mobile Workflow application is a fully configurable, “commercial off the shelf “ solution whereby mobile functionality fits the business procedures of any mobile process. The application is simply and quickly integrated with back-office systems such as SAP and Microsoft Dynamics.

Tensing Mobile Workflow is a valuable tool for organizations that employ remote/mobile workers. With our solution organizations can improve the management and exchange of business critical information with their mobile work force, in any mobile process. Examples are:

Field Service
Field service engineers are able to access and edit crucial information concerning a client or work order on location, using a handheld computer. This information can include client details, client history, details of the work order, and more. The field service engineer is also able to update this information on the spot. Information concerning material usage, time sheets and invoices can so be reconciled with back-office systems instantly.

Mobile Inspections
Inspection activities generate enormous amounts of paperwork, sometimes even double the amount of paper work than other mobile processes. An example is meter inspection. The meter inspection process requires the field worker to fill out a paper form for each meter, take the form to office workers who then enter the data on the form manually into back office systems. Since each field worker inspects a few hundred meters a day, the amount of paper they generate can turn into thousands of sheets. Tensing Mobile Workflow automates the entire process. With Tensing Mobile Workflow the field worker directly inputs inspection data into a mobile computing device which is then automatically sent to and reconciled with back office systems.

Mobile Workflow Functionality
Tensing mobile Workflow comes with the following standard functionality:

• Calendar;
• Time sheets;
• Workflow templates for field services and inspections;
• Integration with route navigation;
• E-mail integration;
• Integration with Scanners (OCR’s),
• RF id readers;
• Support for Pocket PC, Windows CE, Windows 2000 and Windows XP, Windows mobile 5;
• And much more.

Mobile Workflow Configuration
We understand that every mobile business process is unique with company specific requirements that are not standard.  To address unique business needs we have a Work Flow Configurator application.  Instead of customizing Tensing Mobile Workflow, this application configurates the mobile business process to fit your specific needs.  The advantages are:

• Unlimited possibilities in terms of functionality. With this tool, Tensing Mobile Workflow is easily configured to fit your mobile process exactly; in fact any mobile process;
• Since this is a configuration application, rather than customization, total cost of ownership is dramatically reduced;
• Screen flow sequences are determined by the parameters customers define for their specific mobile process as opposed to redefining the customer’s business process.

The possibility of Rapid Prototyping with the Workflow Configurator means faster  implementation.  Involving the end user in this process guarantees a user interface that is specifically designed to meet their requirements.

Fast, Reliable, Scalable
Tensing Mobile Workflow can be implemented for both time–critical mobile processes, such as Emergency Response Systems and Security Services, and none time-critical mobile processes, such as planned work. Our solution complies with the highest standards required for speed and integrity of data communications. Integration with back office systems is often essential to support this environment. Using the core XML-technology within Tensing Field Vision means an inherent and true support to these back office systems. Tensing Mobile Workflow is highly scalable, working with as few as 5 field staff to more than 5000 field staff.